- To provide a suite of tools that help all Webwrights to perform their duties.
- To provide support to the Webwrights using those tools.
- To manage the provision and maintenance of those tools, so that they remain current and supported.
- To provide advice to the Webwrights on the most appropriate tools to use for a given task.
The needs of Caid will be met by a number of different systems, each supporting one or several user needs – no single tool can do everything.
As far as possible, we should identify one tool for each purpose. Multiple tools that do the same thing cause confusion among users, increase the learning required for people using the tools, and increase the support required to keep the systems running.
Reusing an existing system for an additional purpose is always the first option to be considered.
If that will not provide a fit-for-purpose solution, sourcing an existing product will be considered second. Building bespoke systems will only be considered once the first two options are ruled out.
Not all tools will be run and managed by the technology team, in some cases a publicly-available system will be the best tool for the job. Where that is the case, the Technology Team will still provide support and coordination for Caid’s use of the tool.
The Technology Team is responsible for eliciting requirements from users for the tools they need.
Sometimes users don’t fully understand what their requirements are, or the implications of what they are asking for – it is our job to help them work those things out.
The Technology team has the authority to identify a preferred tool, based on the combination of user requirements provided and other factors relating to the support and management of different alternatives.
All software purchases require the approval of the Minister of Technology
Each new product or service that we consider implementing has to be affordable, and the collection of products and services that we buy or rent has to represent the most efficient and effective use of that money. When we consider the cost of a system, we have to think about the whole-of-life cost, not just the cost of setting it up. We need to look ahead, and make sure we will be able to pay the annual costs of using the system.
Request to Purchase Software
If you have a need for a purchased software package, fill out the above form Here explaining your reasoning and the kingdom office will review the information to determine if it would be more appropriate to purchase a version that can be used by all locations.
Software Packages available
CALDERA PRO (forms)
FORMIDABLE PRO (forms)